Terms of Service
Effective Date: 12/19/25
Company Name: Dugie's Diamond Dog Services
Contact Info: [email protected]
Welcome to Dugie's Diamond Dog Services! By accessing or using our services, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By enrolling in our dog training program, you agree to abide by the terms outlined in this document. If you do not agree, please do not use our services.
2. Services Provided
We offer [group classes/private sessions/online coaching/etc.]. Training methods are humane and reward-based. Results may vary depending on each dog's temperament, history, and owner consistency. Services are accessible via our website https://dugiesdiamond.dogtransformation.co/home
3. Eligibility
Clients must be at least 18 years old. Dogs must be up-to-date on vaccinations and free from contagious illnesses.
4. Client Responsibilities
Follow trainer instructions during and between sessions.
Ensure your dog is safely controlled on-leash unless instructed otherwise.
Notify the trainer of any behavioral concerns or health issues before sessions.
5. Scheduling & Cancellations
Cancellations must be made at least 24-48hours in advance. Rescheduling is subject to trainer availability.
6. Payment Terms
Payment is due in full before the first session/upon booking. Payment is processed through third-party platforms, including Stripe.
7. Refund Policy
Refunds may be granted only in cases of [medical issues, relocation, etc.], at the sole discretion of Dugie's Diamond Dog Services.
8. Liability Waiver
You agree that Dugie's Diamond Dog Services is not liable for:
- Any injury or damage to persons, pets, or property during training.
- The behavior of your dog outside of training sessions.
9. Termination of Services
We reserve the right to terminate services at any time if the dog or handler poses a safety risk or is not a good fit for the program.
10. Change to Terms
We may update these terms at any time. Continued use of services constitutes acceptance of the new terms.
11. Contact Information
For any questions or concerns about these Terms, please contact us at [email protected]
12. SMS Opt-In & Messaging Policy
You can cancel the SMS service at any time. Just text "STOP" to the
+1 779-702-0178. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive Up to 10 messages per month.. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: https://dugiesdiamond.dogtransformation.co/privacy
13. Description of SMS Use Cases
We use SMS messages to provide important updates and information about our services. This may include:
Appointment reminders and confirmations
Service updates or notifications
Promotional messages and special offers
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and for assistance, reply HELP or contact us at [email protected]. Carriers are not liable for delayed or undelivered messages.